Affiliate partner

WriteUpp, configured properly

Cloud practice management built in the UK for therapists, health professionals and wellbeing specialists. We set it up, migrate you onto it, and run it for you if you'd rather not.

Why practices choose WriteUpp

It's UK-built and UK-hosted, which answers a lot of data protection questions before they're asked. It's priced sensibly for solo and small practices. And for anyone billing private medical insurers, its native Healthcode integration is a genuine advantage rather than a bolt-on.

Secure records, 24/7 online booking, SMS and email reminders, customisable electronic forms, invoicing and insurer claims — the whole booking-to-payment journey in one place.

Why the setup is the hard part

Buying the software is a decision you make in an afternoon. Configuring it so it matches how your clinic genuinely works — your appointment types, your consent requirements, your fee schedules, your letters, your reminder wording, your retention rules — is where implementations stall and where the value actually sits.

That's the part we do. And because we've done it repeatedly, we know the things that catch people out: the settings that look harmless and aren't, the sequence you have to build things in, and the limits worth knowing about before you design a process around them.

What we do with WriteUpp

Initial GDPR & retention review

Before anything is built, we check that your intended configuration and processes are secure and defensible from a data protection and retention point of view.

Process review

Your existing booking and billing journey mapped end to end, with the specific points WriteUpp can streamline identified and prioritised.

Full implementation

Online booking, appointment types and availability, document templates, tailored consultation forms, email templates and automated reminders — built and tested.

Smart forms

Intake, consent, medical history and outcome measures sent automatically and filed into the patient record on return. No printing, no scanning, no attaching by hand.

Invoicing & Healthcode

Fee schedules, automated invoicing, online payment and electronic insurer claims, configured so claims are accepted first time.

Ongoing support or full management

Stay hands-on with us on call, or hand the system over entirely and have us run it — diary, forms, invoices, claims and chasing.

In practice

Two WriteUpp clients

Private medical practice

From Word documents to a managed system

The practice was running on a collection of Word documents and spending more time on admin and appointment amendments than on treating patients. They were also uneasy about requesting sensitive information over email, and about what GDPR meant for their paper records.

We took their concerns and their goals, customised the existing processes, then designed and implemented an efficient, user-friendly system — with us providing full ongoing management of it.

The client now spends their time treating patients and building the practice.

Physiotherapy clinic

Switching on the features they'd already paid for

This clinic had used WriteUpp for some time but was still emailing pre-consultation forms out and manually attaching them to patient records on return — they didn't feel they had the skills to implement smart forms and email templates. The result was more admin and fewer patients treated.

Working with the owner, we took the relevant forms and emails and set them up electronically.

Less admin, and a noticeably better experience for patients.

Rachel has played a vital role in allowing me to improve my business processes, without sacrificing my own time.

AC Sports Therapy

I was introduced to Rachel via a recommendation as I needed some help with both the organisation and carrying out of a number of business processes.

Three Sixty Physio

Questions

WriteUpp questions we're asked most

Is WriteUpp right for my practice?

Often, but not always — and we will tell you if it isn't. It suits UK practices particularly well, especially those billing private medical insurers, and it is one of the most affordable options for solo practitioners. Larger multi-site clinics with unusual requirements sometimes fit better elsewhere.

What does the affiliate partnership mean in practice?

It means we see new functionality and product changes early, and have a direct line into the WriteUpp team. It does not mean we recommend WriteUpp regardless of fit — an implementation that suits the practice is worth far more to us than a referral that does not.

I've already got WriteUpp but I'm not using half of it.

Extremely common, and usually the quickest win available. Smart forms, email templates, automated reminders and invoicing are the features most often left switched off because setting them up looked like a big job. It generally is not, once someone who knows the platform sits down with it.

Can you move us onto WriteUpp from paper or another system?

Yes. Patient records, appointment history and financial data, migrated with reconciliation checks at each stage so nothing quietly goes missing. We agree a cut-over plan that keeps the clinic running throughout.

Can you just run it for us?

Yes — full management is one of the options. Some clients want the system built and handed over with training; others would rather never look at the configuration again. Both are fine, and you can move between them.

For a free 30-minute Practice Discovery Call about whether WriteUpp is right for your practice, or help implementing or maintaining a new or existing system, call Rachel on07752 060201or emailrachel@donevirtually.co.uk.